Frequently Asked Questions



Q. Is the Cetaphil® bar as mild as your liquid cleanser?   A. No, our bar was formulated to be milder than other bar cleansers, but it is not as mild as our liquid cleanser.
Q. What does non-comedogenic mean?   A. “Does not clog pores or cause blemishes.” All Cetaphil® products are non-comedogenic.
Q. Are Cetaphil® products safe to use if you are undergoing radiation treatment?   A. Yes.
Q. Are Cetaphil® cleansing products biodegradable?   A. Yes.
Q. What is the scent I smell in some of your lotions and creams?   A. What you smell in our lotions and creams is the normal scent of the chemicals in the formula without any masking fragrance. We are unable to mask this odor without making the formula harsher to your skin.

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Be sure to take our Skin Care Quiz and check out our Cetaphil® Product Comparison Chart to choose the Cetaphil® products for you.

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